• Free UK Delivery Over £75

  • Order by 2pm for UK Next Working Day Delivery*

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Delivery Information

Just so you know, we're operating as normal to get your navigoo must haves direct to your door. Please note our restocks aren't as frequent & our stock is limited. We are working hard with out couriers to ensure your packages are delivered safely and on time. However some maybe delayed due to medical supplies taking priority on the vans. Please keep track of your parcel. 

Delivery Costs & Times

UK MAINLAND Standard/Next Day Delivery
*Next working day if ordered before 2pm
UK MAINLAND Saturday Delivery
*Orders must be placed before Friday 2pm
REPUBLIC OF IRELAND Standard - 2 - 3 working days £11.50
EUROPE Standard - 3 - 4 working days From £8.50 - please check zones
USA & CANADA Standard - 4 - 7 working days £13.50
AUSTRALIA Standard - 4 - 7 working days £12.50
UAE Standard - 3 - 6 working days £10.50

All deliveries are shipped via DPD. These are tracked services and require a signature on arrival. Working days are Monday - Friday.

Please note the delivery charge is a standard charge which is applied to next day if ordered within the correct time frames. If your parcel is delayed after being dispatched you will not be entitiled to yur delivery charge back as this is out of our control. 

No orders are shipped or delivered on weekends or bank holidays. Orders placed over the weekend will be dispatched Monday & delivered Tuesday. 


- UK standard/ next working day (UK mainland only) order before 2pm for your order to be delivered the next working day. Excludes delivery on weekends & bank holidays. 
- Orders placed before 2pm Mon-Fri will be delivered the next working day *any orders placed after 2pm will be shipped the following working day.
- To have your dress in time for the weekend you must have your order placed before Thursday 2pm! Please note our next day delivery service is only applied on working days & orders must be placed before 2pm, in order to guarantee receipt of goods the following day. 
- If you order after 2pm Thursday/ Friday morning, your order will be dispatched Friday however it won't be delivered until Monday! If you wish to have your dress delivered on Saturday please select this option at the check out - orders must be made by Friday 2pm. 
- If you select the Saturday delivery service after 2pm on a Friday, your parcel will be put on a Saturday service but will not dispatched until the Monday and delivered the following Saturday. 
- Please note the £4.75 delivery charge is standard & is applied to next day if you order within the correct time periods.
You will receive an SMS and/or Email on the morning of your delivery providing you with a one-hour time slot for your delivery. Please note, delivery can be anytime from 7:30am-7:30pm. 


- Takes two working days to deliver! 
- Orders placed before 2pm Mon-Fri will be delivered the next working day *any orders placed after 2pm will be shipped the following day.


- Orders must be placed before 2pm on Friday to ensure your order is delivered on Saturday, Any orders placed after this time will be delivered the following Saturday. 
- You must select the Saturday service at the checkout. Please note that the free delivery does not include Saturday delivery. 
- You will receive an SMS and/or email on the morning of your delivery providing you with a one-hour time slot. 


Available for delivery in:
ZONE A - £8.50
Belgium, France, Germany, Netherlands. 

ZONE B - £11.50
Austria, Denmark, Italy, Slovakia, Spain, Czech Republic

ZONE C - £17.50
Finland, Hungary, Poland, Portugal, Slovenia, Sweden, Croatia, Estonia 

 - All orders to Europe & Southern Ireland take approximately 2-3 working days. 
- If your country is not listed at the checkout, please email support@navigoo.cz 


- All international deliveries take approximately 3-7 working days. This does not inlcude weekends or day of disptach. 
- All deliveries are shipped via DPD
- No deliveries can made to PO boxes. 


- To avoid delays & disappointment, we suggest you use your work address if you know you will not be available at home to receive your delivery. Another great option is to select a DPD pick-up shop! 

- navigoo advise you to download the DPD app as this will allow you to track your order at all times and have contact with the driver. Please note navigoo does NOT have control as to what time your order will be delivered this is down to DPD. 

- Orders are delivered by courier & require a signature if you (the customer) request for the parcel to be left in a safe place, it is done so at your own risk and navigoo are not responsible for any damages or theft to the parcel.

- Please allow & consider extra delivery time around bank holidays. Saturday, Sunday & bank holidays are not classed as working days!

- Orders placed over the weekends are shipped Monday! (Excluding bank holidays) 

- To receive updates on your parcel we request you provide a mobile telephone number within the checkout process. 

- You will receive a tracking number via e-mail and text message letting you know the status of your parcel. This can be tracked through the DPD website & app. 

- When entering your address at the checkout please make sure your shipping address is correct otherwise this may delay your order is being shipped! 

navigoo cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

Please note - International orders may be subject to import duties. Please check your country's import charges.


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